Privacy Policy

MS TRAVELWORLD respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains how information may be collected, used and shared when you visit or interact with our website.

Information We May Collect

Depending on how you use the website, we may receive:

• Name
• Phone number
• Email address
• Travel requirements
• Booking enquiry details
• Message content
• Information you voluntarily share through WhatsApp
• Basic website usage information through cookies, where enabled

How We Use Information

Information may be used to:

• Respond to travel enquiries
• Assist with booking requests
• Understand your travel requirements
• Communicate through phone, email or WhatsApp
• Provide requested travel information
• Improve website usability and service communication
• Protect the website from misuse and spam

WhatsApp Communication

When you choose to contact us through WhatsApp, your communication is handled through WhatsApp and may be subject to WhatsApp's own privacy policy and terms.

Email Communication

When you choose to send an email, your information is handled through your email service provider and may be subject to that provider's privacy practices.

Cookies

The website may use cookies or local browser storage to remember cookie consent preferences and support website functionality.

You can manage or clear cookies through your browser settings.

Third-Party Links

The website may contain links to WhatsApp, Instagram, Google Maps or other third-party services. We are not responsible for the privacy practices of external websites.

Data Retention

We retain enquiry information only for as long as reasonably necessary for communication, service assistance, recordkeeping or legal obligations.

Data Security

We take reasonable steps to protect information handled through the website. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Rights

You may contact us to ask about information you have shared, request correction of inaccurate information or ask questions about how your information is handled.

Contact

For privacy-related questions, contact:

This page is general website privacy information and should be reviewed and updated according to the actual business processes, applicable laws and services used by the website.