Your Journey, Our Responsibility
The terms for using the MS TRAVELWORLD website.
By using the MS TRAVELWORLD website, you agree to use the website responsibly and understand the terms described below.
You may use this website for lawful travel enquiries, information and communication with MS TRAVELWORLD.
You must not misuse the website, attempt unauthorized access, submit harmful content or interfere with website operation.
Submitting a booking form or sending a WhatsApp enquiry does not automatically confirm a booking, ticket, hotel reservation, tour package or visa approval.
A booking is confirmed only after the relevant details, availability, pricing and payment requirements have been communicated and accepted separately.
Prices, fares, hotel rates, package costs, taxes and charges may change based on availability, travel dates, suppliers and other conditions.
Final pricing will be communicated before confirmation.
All flights, hotels, tours and other travel services are subject to availability and supplier confirmation.
Visa decisions are made by the relevant embassy, consulate or immigration authority.
MS TRAVELWORLD may provide assistance or guidance, but visa approval is not guaranteed.
Applicants are responsible for providing accurate information and valid documents.
Airlines, hotels, tour operators and other suppliers may have their own rules regarding baggage, check-in, cancellations, changes, refunds, identification and other requirements.
Customers should review applicable supplier policies before confirming travel services.
Some services may involve third-party providers such as airlines, hotels, visa authorities, payment providers, WhatsApp, Instagram or Google Maps.
Their own terms and policies may apply.
Cancellation, amendment and refund conditions depend on the specific airline, hotel, tour operator, visa service or supplier.
Any applicable charges and conditions will be communicated where available.
MS TRAVELWORLD will make reasonable efforts to assist with travel enquiries. However, we cannot guarantee uninterrupted website availability, supplier availability, visa approval, flight operation, hotel availability or circumstances outside our reasonable control.
For questions about these terms, contact: